Can I upgrade to an annual membership?
Yes! We'd love to have you upgrade your subscription to an annual membership.
If you have any questions, please contact us at firstname.lastname@example.org or click the live chat icon at the bottom right hand corner of the screen.
How can I cancel my account?
You can cancel your account at any time by logging into your account at login.italianinyourpocket.com
In the upper right hand corner, select Billings (as noted in the picture below.)
You will then need to enter your email associated with the account. You will be sent an email shortly after w...
How do I log into the membership
You can login to your account through login.italianinyourpocket.com.
Use the email that you used when you signed up for the membership.
If you forgot your password, select "Forgot Password?" and complete the extra steps here: https://italianinyourpocket.reamaze.com/articles/reset-password (ht...
How do I reset my password?
Did you forget your password? Are you looking to change your password?
To reset your password, you will need to go to login.italianinyourpocket.com (https://sso.teachable.com/secure/49640/users/sign_in) and follow the steps in the video below.
Once you select "Forgot Password"...
How do I update my Credit Card?
Here are the steps for updating your credit card.
Once you are logged in on the main site, go to the upper right hand corner and click on Billings as you see in the picture below.
You will then need to enter the email address connected with your account. You will be receiving...
My payment has failed, what should I do?
These things happen! Don’t worry though, your account will not be cancelled until your payment fails 4 times.
If you pay by credit card and you know that your card details have changed then you can update your credit card details here: https://italianinyourpocket.reamaze.com/articles/update-cre...
What is my username?
Did you forget your email you used to sign into the membership? Don't worry! We can help!
Your username to log into the membership is the email that you used when you signed up for the membership.
If you do not know which email you used for this membership, you can check your emails for any no...